- incompatible, outdated, or weak GPU
- incompatible or outdated graphics driver version
1) Make sure that GPU is supported
2) Update the GPU drivers as described in this article.
In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on the the "Submit a request" button at the bottom right of the page, or by emailing firstname.lastname@example.org.