Issue: When attempting to download and install, or update Artec Studio via the Artec Installation Center, you may encounter the following error message at the beginning of the installation:
Cause: Older versions of the Artec Installation Center are only able to handle installation packages of up to 1 GB in size. The current Artec Studio (version 15.1) installation package exceeds that size, thereby causing an error.
Update the Artec Installation Centre to the latest version: 188.8.131.52
More information about the Artec Installation Center is available in the following article
In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing email@example.com