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"Error close resource file" during saving to microSD card

Symptoms:

Under certain circumstances you may get the message "Error close resource file" during saving of data to microSD card on your Leo scanner.

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Solution:

If possible, check your microSD card on a computer. Try writing any files to it and check if it works.

On your Leo scanner, try formatting your microSD card:

  1. Tap .
  2. Select Storage.
  3. Tap Format SD card.

Important:

Formatting a microSD card will wipe all data from it.

Should the above not help, try using another microSD card instead.

Our team is here to help! If you have any questions or issues, please do not hesitate to contact us by emailing support@artec3d.com or by clicking on "Submit a request" button at the bottom right side of the screen. We will always be happy to assist you and will get back to you as soon as we can.