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New articles in the Support Center

Per your requests, we’ve summarized all our updates about newly added articles here, giving you direct links to each one.

May 18, 2018

Per your requests, we've added the article about Artec Studio 12 compatibility with older Artec Studio versions (project transfer, drivers, etc).


April 28, 2018

We've started adding new articles about Artec Ray 3D scanner with an article about its accessories. More articles are coming! :)

Also, our customers sometimes ask us to share our experience with customized glass tables, therefore, here is a short article with advise and photos of our custom-made tables, that we use for legs and feet 3D scanning.


March 26, 2018

There is an interesting hidden feature in Artec Studio - a mirroring of a 3D mesh. Check this article to apply this secret sequence to your workflow :)


March 15, 2018

Surprisingly, our team receives a question about 3D scanning of flowers, branches, leaves, etc rather frequently, so we've decided to summarize all information in a one short article.


February 19, 2018

The AMD team has released a new driver version (18.Q1). Therefore, Artec Studio 12 has been intensively tested with a variety of Radeon Pro and FirePro cards. All the results are posted in this article.


January 30, 2018

As usual, we keep posting new articles which are based on frequently asked questions by Artec3D clients worldwide:


December 29, 2017

The last article, added at the end of 2017, is about a secret method, which allows editing texture frames in a raw 3D-scan. More articles are coming in 2018! :)


December 15, 2017

  • We have added a separate article about Artec Studio silent installation, it is a popular option at universities and large organizations.
  • Forensics projects sometimes require capturing fingerprints in hi-detailed 3D, so we summarized all our recommendations on this topic here.


November 13, 2017

We have recently had an interesting conversation with 3D Systems team, they sometimes recommend setting particular parameters for Quadro in NVIDIA Control Panel for the best possible performance of Design X. Since Artec Studio 12 is very often paired with Design X at the same PC, we asked Artec QA team to test all its algorithms with this particular video card preset and posted the results here.


October 18, 2017

  • An article about thin objects 3D scanning has just got updated, we added a couple of useful tricks there.
  • Our team is frequently asked to provide 3D models of Artec scanners - they have been stored in our Sketchfab gallery, now they are available in Support Center, too. Follow this link for more information.
  • 3D-scanning of human hair has always been a very interesting topic for our clients, so we combined all our experience in hair scanning in a dedicated article.
  • And the last, but not the least: one of Artec Gold Partners has recently posted a video workflow about an arm captured with Artec Eva, it is available here.


September 29, 2017

Two new articles with frequently asked questions have been posted today:

  • This one covers the process of 4D video creation
  • This one contains a summary of possible automation methods


August 1, 2017

Teguar TM-3110-22F has been tested with Artec scanners and Artec Studio 12. All results of these tests are recorded in this article.


July 6, 2017

We added a separate article about 3D scanning of vehicle interiors.


June 22, 2017

In response to customer requests, we added a couple of short articles: how to quickly merge several projects (link) and how Artec Studio optimizes the screen resolution for tablets (link).


May 25, 2017

All CAD-related videos are now available in a separate section of the Support Center, and all Geomagic tutorials for the SolidWorks plugin appear in this article.


May 19, 2017

A separate article about Connexion 3D Mouse and its supported commands was added.


May 12, 2017

In case you’re planning to use a discontinued 3D scanner with Artec Studio 12, we slightly modified the driver-installation sequence. Updated instructions are available here.


April 28, 2017

What’s new in Artec Studio 12? Check out the video tutorial from our partners to find out!


April 24, 2017

Artec Studio 12 has just arrived! For details, check out the release notes here, the announcement here or the upgrade information here.


April 21, 2017

A new video featuring the Space Spider scanner and Autopilot is now available here.


March 23, 2017

Autopilot is the premier feature of Artec Studio 11, so we created a separate article to describe its principles and workflow.


March 6, 2017

As our customers have requested, we continue describing the most useful Artec Studio 11 algorithms in our articles. Our latest one covers the principles and applications of automatic base removal.


February 9, 2017

We’re offering a free one-year Artec Studio 11 Ultimate subscription to Wacom MobileStudio Pro owners. Find out how to activate yours in this article.


January 21, 2017

We invite you to explore a new section offering Artec Studio 11 video tutorials created by Artec Gold Partner Digitize Designs. These tutorials cover a range of topics including Autopilot, manual alignment, the difference between fusion algorithms, hole-filling and edge-smoothing tools, defeature and eraser tools, mesh simplification, and texture mapping. A separate tutorial about scan quality and how to address warnings is available as well. Enjoy the videos and have fun learning about the features of Artec Studio 11! :)


December 18, 2016

We’re continually adding new content to help our customers. Take a look at the following articles available for free in our Support Center:

December 7, 2016

We’ve tested more AMD Fire Pro cards with Artec Studio 11 algorithms. Check out the updates to our main article covering AMD performance tests and AMD-certified drivers.


November 1, 2016

We just unveiled a new series of Wacom-related articles:


October 26, 2016

New articles about scanning and tips for postprocessing are now available here, along with new performance tests:

  • If you’re interested in learning how to easily scan legs in 3D, this article. summarizes our helpful tips & tricks.
  • For those who want to dig deep into Artec Studio algorithms and analyze the most important characteristic of raw scans and frames, we added a separate article about the Max error parameter.
  • Meet HP Omen: a powerful yet portable laptop for scanning and processing. Our customers’ recommendations are available here.


September 27, 2016

We added a couple articles dedicated to ScanApp:


August 16, 2016

Check out some tests of new laptops and their performance on Artec Studio 11:


July 15, 2016

  • Artec Studio and AIC installer files are now available in the separate section, the Download Center
  • This article shows you how to recover a forgotten password for an Artec license server
    If your scanner fails to appear as “Connected” for some reason, take a look at this article


July 4, 2016


June 22, 2016

We’ve posted a special article for the owners of old Artec S, M, L, MH and MHT scanners. You can now install drivers for these devices manually; they’re available for download at the end of this page.


April 13, 2016

  • All necessary information to activate Artec Studio via proxy is now available here
  • AMD recently provided some video cards for testing with Artec Studio; we posted the results on this page
  • Operating conditions for Artec scanners are now available in a PDF that you can download here
  • We describe the PTX/PTEX output format here
  • This article provides helpful instructions on how to recover your project


January 14, 2016

When you capture an object using an Artec scanner mounted on a robotic arm and you use the Artec SDK, consider adding coordinate recalculation to your C++ code. For more information, review this article. And yes, it’s indeed a frequently asked question about the Artec SDK! :)


December 29, 2015

Peruse a new section in our Support Center: here you can find all frequently asked questions about the Artec SDK and any information you may need to launch Artec algorithms from your own plugin or C++ application.
We added a couple new and interesting articles as well:

  • One of our customers described a powerful PC that handled postprocessing for a 3D model of a huge statue; we posted the specs here
  • We’ve created several PDF files with Eva, Spider and Space Spider schemes; download them from this section.


October 9, 2015

  • Check out a description of Artec Studio’s Auto mode (“postprocessing in one click”).
  • We describe the Texture-healing brush workflow, with pictures, in this article.
  • A useful feature for 3D printing: export geometry and texture in a single PLY file. Find the sequence here.
  • How to calculate the square and volume of a 3D model is described in this article.


September 25, 2015

This article shows you how to update Artec Studio in offline mode.


September 17, 2015

  • Information about optional equipment such as USB extenders and Artec batteries is now in a separate section.
  • Our customers occasionally ask us which components are essential for the best performance of their Artec scanners; we now list all hardware priority requirements here.
  • Photogrammetry is a great help when capturing large objects in 3D, and it’s compatible with our scanners. We’ve combined all our information about this technology, as well as tips and tricks, in one article that you can find here.


You’ve reached the end of Artec Support Center news. :) If you’re looking for information that’s unavailable from our Support Center or you’re just curious to learn more, contact us by emailing or by clicking the Ask Support button in the upper part of the window. We’ll be happy to assist you!