Submit a request
Follow

I want to check the warranty information of my Artec scanner

Our team sometimes receives such questions, so there is a very quick way to do check the warranty information. Here are three simple steps:

1) Login to Artec license server https://my.artec3d.com/ using your account.

2) Navigate to "Scanners" section, you will see a list of your Artec scanners as well as their models and warranty information:

warranty1.PNG

3) For more information and Certificate of Compliance download, click on a serial number of a particular scanner in the list:

warranty2.PNG

 

Our team is here to help! If you have any questions or issues, please do not hesitate to contact us by emailing support@artec3d.com or by clicking on "Submit a request" button at the bottom right side of the screen. We will always be happy to assist you and will get back to you as soon as we can.